Shipping policy
Shipping Policy
Last updated: 11th AUGUST, 2025
Thank you for shopping with GLOWNEST. We aim to deliver your order quickly and safely. Please read our shipping policy below for details.
Processing Time
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Orders are processed within [1–3 business days] after payment is confirmed.
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Orders are not processed or shipped on weekends or public holidays.
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You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Estimates
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Shipping costs are calculated at checkout based on your location and order weight.
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Estimated delivery times:
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Domestic (within FINLAND): [3–7 business days]
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International: [7–21 business days] (may vary by destination)
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Note: Delivery delays can occasionally occur due to customs, weather, or courier issues.
Order Tracking
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Once shipped, you’ll receive an email with your tracking number.
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Tracking updates may take 24–48 hours to appear in the courier’s system.
Customs, Duties & Taxes (International Orders)
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GLOWNEST is not responsible for any customs duties, taxes, or fees applied to your order.
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All charges imposed after shipping are the responsibility of the customer.
Wrong Address Disclaimer
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Please ensure your shipping address is correct at checkout.
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If your order is returned due to an incorrect address, you may be responsible for additional shipping costs.
Lost or Damaged Orders
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If your package is lost or damaged during transit, please contact us at support@glownest.me within 7 days of delivery. We will work with the courier to resolve the issue.
Contact Us
For questions about your shipment, contact us at:
📧 support@glownest.me
📞 +358404848082